Privacy Policy
Global Learning Systems (“GLS”) Privacy Policy Overview
Effective date: 07/01/2025
This Privacy Policy (“Policy”) applies to www.globallearningsystems.com, www.keystoneondemand.com, and any other GLS-operated websites (“Sites”). “Global Learning Systems,” “GLS,” “we,” “us,” or “our” refers to Bancroft Technology Group Inc., Keystone Learning Systems LLC, Global Learning Systems LLC, and their affiliates.
By accessing or using our Sites, you agree to this Policy. If you disagree, please discontinue using our Sites.
1. Personal Data We Collect
A. Data You Provide Directly
- Contact & account info: Name, employer, email, phone, job title, department, etc., when registering for training, contacting us, or signing up for services.
- Event or webinar data: Provided during registrations or attendee interactions.
- User-generated content: Any data you post in public areas of the Sites (e.g. form submissions).
B. Data Collected Automatically
- Usage & analytics data: IP address, browser, device type, pages viewed, time spent, referral source, and mouse/scroll activities.
- Cookies, web beacons, pixels: For site functionality enhancements, session management, security, analytics, and behavioral advertising (e.g., Google Analytics, Bing Ads).
C. Third-Party Sources
- Information from partners or vendors (e.g., business directories) to enrich or verify our data, when legally permissible.
2. How We Use Your Data
We never sell your personal data. We process your personal data for the following purposes:
Purpose
To deliver training, support requests, manage accounts
To respond to inquiries, register for events
For marketing communication (e.g., newsletters)
For analytics, site improvement, and ads
For security, fraud prevention, or legal compliance
Legal Basis
Contractual necessity
Consent or performance of obligations
Consent
Legitimate interest
Legal obligation or legitimate interest
3. Cookies and Tracking Technologies
We use both first‑party and third‑party cookies, along with beacons and pixels to:
- Ensure site functionality and navigation
- Maintain user sessions and preferences
- Analyze usage patterns with tools like Google Analytics
- Enable targeted advertising via partners like Google and Microsoft
You can manage cookie preferences through your browser settings or opt-out via industry opt-out tools (e.g., NAID, DAA). Note that disabling cookies may limit Site functionality.
4. Data Sharing and Disclosure
We may share personal data with:
- Service providers & subprocessors who support our Sites and services (e.g., AWS, email platforms, analytics)
- Affiliated entities and during business transfers (e.g., merger)
- Legal authorities, if required by law or to protect rights
- Event/webinar sponsors, with your consent via registration forms
All third parties are required to handle personal data only as permitted and in compliance with applicable data protection laws.
5. International Transfers
Your data may be transferred to the U.S. or other jurisdictions where we and our subprocessors operate. We ensure adequate safeguards, such as Standard Contractual Clauses, where required.
6. Data Security & Retention
We implement industry-standard technical, administrative, and physical security controls to protect your personal data both in transit (TLS) and at rest. Our subprocessors are subject to the same requirements.
We retain personal data only as long as needed to fulfill processing purposes or as required by law. Afterward, data is deleted or anonymized.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
Access, correction, or deletion of your personal data
Restriction of processing or data portability
Withdraw consent at any time (without affecting past lawful processing)
Object to certain data uses (e.g., direct marketing)
Opt-out of interest-based advertising
For EU/UK or similar regions, please note GDPR and data supervisory rights apply. California residents may exercise rights under CCPA/CPRA. To exercise rights, contact us below.
8. Children's Privacy
Our Sites are not intended for individuals under 16. We do not knowingly collect data from children under 16. If you believe we have such data, contact us to have it deleted.
9. Policy Updates
We may update this Policy periodically. Notice will be provided by way of a banner on our Sites or via email when changes are material. Continued use after updates constitutes acceptance.
10. How to Contact Us
For inquiries, complaints, or to exercise your data rights, please contact:
Global Learning Systems
Phone: 866‑245‑5224
Email: info@globallearningsystems.com
If you’re based in the EU/UK and dissatisfied with our response, you’re also entitled to lodge a complaint with your local data protection authority.
Thank you for trusting Global Learning Systems with your data. We’re committed to protecting your privacy and enhancing your learning experience.
